Please make sure to use a proper box, protective bag or padding paper to wrap the stuff that is supposed to be returned to us. Don´t forget to enclose the return form and assure that the shipment is postpaid addressed to:
IC Music and Apparel GmbH
c/o Avantasia Shop
Gewerbepark Brünner Str./Bereich A
Brünner Str. 8
04209 Leipzig | Germany
In order to return your order, you can use the original packaging of your shipment or your own resources for example a cardboard box. After receipt and processing of your return, the refund will be processed and you're then able to order any desired exchange sizes directly in our shop by placing a new order.
Please pay attention to the following:
|Please note the deadline for all returns is 30 days after the arrival of your delivery, you can return any item for whatever reason.|
|The item has to be unwashed.|
|Tickets will not be refunded or exchanged.|
|Unsealed CDs, DVDs or Vinyl can not be exchanged|
For further questions please call us at: +49 341 22 17 10 95 (Mon-Fri 09:00 Uhr - 18:00 Uhr CET) or send an e-mail to email@example.com.